NAEST provides a range of services for short-term rental owners, including property management, guest communication, cleaning and maintenance, and marketing and distribution. We handle everything from check-in to check-out, so you can sit back and relax while we take care of the rest.

There are several reasons why you should choose NAEST for your short-term rental management needs. Firstly, we have years of experience in the rental industry and a proven track record of helping property owners maximize their rental income. We offer a comprehensive suite of services, including property management, guest communication, marketing and distribution, cleaning and maintenance, and more. Our team of experts is dedicated to providing exceptional service and support, and we're always here to help you every step of the way. Additionally, we offer transparent pricing, competitive rates, and flexible service options to meet your unique needs. With NAEST, you can trust that your property is in good hands and that you'll receive the best possible return on your investment.

Absolutely! We'll work with you to create a personal use calendar to ensure that your property is available for your own use when you need it.

NAEST offers flexible pricing options to meet the needs of our property owners. For those who choose to work with us as a management company, we charge a standard fee of 15% of the rental income. For the partners who work with us for 3 years or longer, we charge a management fee of only 12%. This includes all aspects of short-term rental management, such as marketing, distribution, guest communication, cleaning management, maintenance management, and more.

Alternatively, we also offer fixed-pricing lease options for property owners who prefer a more hands-off approach. In this case, we sign a leasing contract with the homeowner, and we pay a fixed monthly amount regardless of the number of bookings. This option provides property owners with a guaranteed rental income and eliminates the hassle of managing their rental property. Contact us today to learn more about our pricing and service options.

Full-service short-term rental management is a comprehensive solution that includes all aspects of rental management, from marketing and distribution to guest communication, cleaning and maintenance, and more. With full-service management, property owners can hand over all aspects of their rental business to a professional management company like NAEST, allowing to focus on other priorities while still generating rental income from their property.

The requirements for short-term rental management licenses can vary by region. It's important to check with your local authorities to determine if a license is required in your area. We can provide you with information and help you to receive a license when it is needed.

NAEST’s pet policy is determined by each individual property owner. While we generally do not allow pets in our properties, there are some owners who may choose to allow them with prior approval and an additional fee.

We typically require a 2-3 week lead time to onboard new properties, depending on the size and complexity of the property. During this time, we'll work with you to gather information about your property and set up our management system.

Yes, we stay up-to-date on local short-term rental regulations and can assist you with tax compliance. However, please note that the ultimate responsibility for compliance with local regulations and tax laws rests with the property owner.

We conduct thorough background checks on all guests and require a government-issued ID for all bookings. We also use secure payment processing to protect both you and your tenants.

In the event of an emergency, our team is available 24/7 to provide immediate assistance. We have established protocols in place to quickly address any emergency situation, including contacting local authorities, coordinating repairs or maintenance, and communicating with guests and property owners as needed.

We require all guests to provide a security deposit, which can be used to cover any damages or excessive cleaning fees. We'll handle the claims process and keep you informed throughout.

We work with professional cleaners and maintenance providers to ensure that your property is always in top condition for guests. We also perform regular inspections to identify and address any maintenance issues.

Yes! We'll work with you to develop a pricing strategy that takes into account your goals and market demand. You'll always have the final say on your pricing.